Visszatérítési politika

A sérült vagy törött termékek visszaküldésének módosított eljárása:

A Képzeletbeli Világoknál arra törekszünk, hogy vásárlási élménye kivételes legyen. Abban a szerencsétlen esetben, ha a rendelése sérülten vagy törötten érkezik, mi itt vagyunk, hogy segítsünk Önnek. Kérjük, kövesse az alábbi lépéseket a zökkenőmentes megoldás érdekében:

A visszaküldés időkerete: Minden sérült vagy törött termékkel kapcsolatos visszaküldést a megrendelés kézbesítésétől számított 30 napon belül kell kezdeményezni.

Minden visszaküldést a megrendelés kézbesítésétől számított

30 napon belül kell kezdeményezni.

Return Procedure:

  1. Kapcsolat a DHL szállítmányozó céggel: Első lépésként kérjük, hogy vegye fel a kapcsolatot a DHL szállítmányozó céggel a kár bejelentése és a szükséges dokumentáció kezdeményezése érdekében. Ez segíteni fog nekünk a megoldási folyamat felgyorsításában.

  2. Fényképezze le az eredeti külső dobozt: Készítsen tiszta fényképeket az eredeti külső dobozról, ügyelve arra, hogy minden külső sérülés látható legyen a képeken. Ez a dokumentáció elengedhetetlen a csomagolás állapotának érvényesítéséhez.

  3. Fénykép és videó a törött részről: Készítsen tiszta fényképeket a termék törött részéről (részeiről), biztosítva, hogy a sérülés jól látható legyen a képeken. Emellett készítsen videót is, amelyen a termék törött része(i) látható(k). Ez a vizuális bizonyíték elengedhetetlen a sérülés mértékének pontos felméréséhez.

Fényképek, videó és részletek e-mailben: Kérjük, küldje el a sérült csomagról készült fényképeket, a termék törött rész(ek)ről készült képeket és a videót acorporate@imaginaryworlds.us címre. Az e-mailben tüntesse fel a rendelés számát és a sérülés rövid leírását.

Megoldási folyamat: Amint megkapjuk a szükséges információkat és megerősítjük a DHL-lel a sérülést, 3-5 munkanapon belül haladéktalanul intézkedünk a rendelésed szállításának átrendezéséről. Biztos lehet benne, hogy az összes kapcsolódó szállítási költséget mi álljuk.

Elkötelezettségünk: Az Ön elégedettsége kiemelkedően fontos számunkra, és teljes mértékben elkötelezettek vagyunk az esetleges problémák gyors és hatékony megoldása mellett. Ha bármilyen további kérdése, aggálya van, vagy segítségre van szüksége a folyamat bármely pontján, kérjük, ne habozzon kapcsolatba lépni velünk. Itt vagyunk, hogy az út minden lépésénél segítsük Önt.

Kérjük, vegye figyelembe: Nem fogadunk el semmilyen cserét, és minden termék végleges értékesítésnek minősül.

Köszönjük, hogy az Imaginary Worlds-t választotta, és nagyra értékeljük a belénk vetett bizalmát.

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Explore how Imaginary Worlds UK blends British poise with floral sculpture artistry through a lens of timeless elegance. In Imaginary Worlds France, rose sculptures embody romance and refinement, while Imaginary Worlds Germany reflects a culture rooted in permanence and precision. The emotional intensity of Imaginary Worlds Italy connects tradition with blooming symbolism, and Imaginary Worlds Japan expresses serenity through minimalism and spiritual meaning. Across the Atlantic, Imaginary Worlds USA celebrates bold individuality and innovation, and in the Middle East, Imaginary Worlds UAE redefines opulent gifting through heritage and grandeur. Down under, Imaginary Worlds Australia captures emotional gifting through natural beauty and relaxed sophistication.

To see how Imaginary Worlds interprets luxury floral art in 43 countries across language, culture, and emotion, visit our Imaginary Worlds Around the World showcase.

🌐 Discover the Meaning Behind Imaginary Worlds

Imaginary Worlds is more than a name — it’s a global floral philosophy.
Our creations carry the emotional weight of memory, art, and permanence.
To understand what we truly represent, explore our brand’s full story:

👉 What Is Imaginary Worlds?

From bold Ramo Buchón bouquets to timeless Rose Boxes, illuminated Rose Lamps, poetic Rose Bears, , and sculptural Rose Dresses, every creation in our world is designed to preserve emotion in its most beautiful form.

Step into our full collection universe and discover how color, meaning, season, and country-specific inspiration come together in one seamless floral experience.

→ Explore by Color ｜ Zodiac ｜ Angel Number ｜ Occasions ｜ Country ｜ Product Type ｜Definition Series ｜ Imaginary Worlds Around the World