Please be advised that all personalized products, including our "Forever Rose Box with Photo," are final sale and not eligible for returns or exchanges. Due to the custom nature of these items, once production commences and your chosen photo is printed, we are unable to accommodate any changes to the photo or accept returns.
We understand that you may need to modify your initial photo selection. Therefore, if you require a change to your photo, kindly contact us at corporate@imaginaryworlds.us within 24 hours of placing your order. We will endeavor to assist with your request before production begins. However, please be aware that once production is underway, we cannot make any alterations or offer refunds.
We appreciate your understanding and support in this matter and are committed to delivering high-quality, personalized products. We encourage you to carefully select your photo and customization options at the time of order to ensure satisfaction with the final product.