常見問題解答
常見問題 (FAQ)
Q1:預計訂單處理時間是多久?
A1:我們的保鮮花產品都是精心製作的,我們熟練的花師大約需要 6-12 天的時間來準備和設計每款產品。在高峰期,處理時間可能會稍長。請放心,我們的目標是為您提供最優質的產品。
問題 2:我的訂單需要多久才能送達?
A2:送貨時間會根據您所在的位置而有所不同。以下是預計交貨時間:
- 香港:訂單處理後,預計 4-7 個工作天內送達。
- 美國、杜拜、新加坡:訂單處理後通常需要 4-7 個工作天才能送達。
- 其他國際目的地,包括加拿大、法國、英國、澳洲和歐洲國家:送貨通常需要 6-12 個工作天,視目的地而定。
- 請注意,對於低於 180 美元的國際訂單,將收取 25 美元的運費。
為了獲得準確的交貨估計,請考慮上面 A1 中提到的訂單處理時間。我們感謝您的耐心和理解,我們會努力以最佳狀態交付您的訂單。
Q3:你們承擔國際訂單的關稅和稅金嗎?
A3:我們網站上列出的價格以美元計算是免稅的,這意味著您在收到訂單時可能需要支付關稅和稅金。當您的訂單到達最終目的地時,當地海關可能會徵收進口稅、關稅和任何相關的海關費用。請注意,支付這些費用和稅金是您的責任,我們不會承擔。此外,您所在國家/地區海關部門造成的任何延誤都超出了我們的控制範圍。我們建議您聯絡當地海關辦公室以獲取有關這些費用的準確資訊。
如果您還有其他問題或需要協助,請隨時與我們聯繫。您的滿意是我們的首要任務,我們將竭誠為您提供每一步的協助。
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👉 What Is Imaginary Worlds?
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